Privacy Policy

Upstate Workflows ("we", "our", "us") respects your privacy. This policy describes how we collect, use, and protect your information when you use our website or engage with our services.

Information we collect

We collect information you provide directly to us, including name, business email, company name, phone number, and information about your business needs submitted through our contact forms or our website's AI assistant.

How we use your information

We use the information you provide to respond to your inquiry, schedule discovery meetings, and communicate about our services. We do not sell your information to third parties.

AI assistant chat

Our website offers an AI assistant you can chat with. Chat transcripts, along with any contact details you choose to share in the conversation, are stored so we can answer your questions, follow up on your inquiry, and improve the assistant's responses. Please do not share sensitive personal information in the chat.

Payments

Payments are processed by Stripe, our payment processor. Your card details are entered with and handled by Stripe directly; we do not store card numbers on our servers. Stripe's own privacy policy governs its processing of your payment information.

Text messages (SMS)

If you provide your phone number, we may send you text messages related to your inquiry or the services you use, such as replies when we miss your call. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing purposes.

Contact

For privacy inquiries, email brett@upstateworkflows.com.